This guide will help you to get up and running quickly with Eliq Energy Online. Eliq Energy Online is made up of a transmitter (2) and an energy hub (1). You attach the transmitter to the electricity meter and link the energy hub to your Internet connection.
1. Locate the electricity meter and pulse number
The electricity meter is often located in the hall, basement or in a metal cabinet outside the house. Note the pulse number that you will enter when registering your Eliq Online Account. It can be found on the electricity meter's front panel and is the number that appears in front of imp/kWh and is usually 1,000 or 10,000 imp/kWh. Note: Do not confuse with imp/kvarh or meter reading. Note the pulse number.
2. Locate the electricity meter's pulse diode
The pulse diode flashes as electricity is consumed. There are often several diodes on the electricity meter and you need to find the one closest to the text where the pulse number appears. The pulse diode can flash with a red, yellow or infrared (invisible) light. Above you can see examples of where the pulse diode is placed on two standard electricity meters.
3. Attach the mounting template to the electricity meter
The mounting template is used to facilitate placement of the transmitter. Attach the self-adhesive mounting template to the electricity meter. The green arrows on the template should be pointing towards the pulse diode. Note that the pulse diode is placed slightly to the right in the hole. The mounting template can be cut off after assembly.
4. Insert the battery in the transmitter
Insert the accompanying battery in the transmitter with the battery's flat side (+) facing up. Note: It is important for the battery to face in the right direction, otherwise the charge will be quickly lost. The battery is a CR2032 model and lasts about a year.
5. Attach the transmitter to the electricity meter
The transmitter has a sensor (1) that is placed as close as possible to the pulse diode to sense the flashes. Remove the protective plastic from the tape ring on the transmitter. Carefully align the four guide marks on the transmitter to the lines on the mounting template. If the light (2) on the bottom of the transmitter is flashing regularly the transmitter is correctly positioned, if not make another attempt to align the transmitter. The lamp is active for five minutes after the battery has been inserted. Keep in mind that the ambient light may interfere with the sensor.
6. Connect the energy hub
The Eliq Energy Hub has to be placed approximately 10-20 metres from the transmitter so that it can receive signals from the transmitter. Connect the energy hub to a wall socket using the adapter supplied, then connect the hub to your router or network socket using the Ethernet cable supplied. The diodes (1) indicate whether the hub is powered up and (2) online, and (3) indicates the signal strength of the transmitter
7. Register your account
Note your ID-number from your Eliq Energy Hub to register your account. Go to https://my.eliq.io/login to register.
Can I use the same sensor as I use for Eliq Energy Display?
Yes, as long as you use your current sensor ID. The easiest way to locate your sensor ID is to go to Settings on your Eliq Energy Display, then Communication and Sensor - where you will find your sensors ID.
Can I use the Eliq Online Sensor for my Eliq Energy Display?
Yes, you can! Observe that you only should use the 5 last digits of the sensors ID when you registrar the sensor on your Eliq Online account.
What's the name of the App?
We have an app for both "iOS" and "Android", which is called Eliq Online. The app allows you to get a quick overview of your energy consumption. If you, for example, use an iPad, then the best way is to save a bookmark of our website on to your home screen and you will get the same detailed information as in an ordinary browser. Observe that you need to allow cookies on your iPad for this function.
Where do I find more information about how the system works?
You can find more technical information about Eliq Online here.
Is it possible to connect two sensors to the same account?
If you want to connect two sensors to the same hub, you need to create two separate accounts and specify the unique sensor ID for each sensor, as well as the Energy-hub's ID. Our intentions are to add a new function in the future which will allow you to connect several sensors to the same account, but this function is not developed yet.
I installed Eliq Online yesterday and it worked right away! However, a problem occur when I start my vacuum cleaner or the microwave - the consumption escalate and increase to hundreds of thousands of Watt?!
We have noticed some production errors in a few of our sensors. We have fixed this production error and will replace all of these as soon as possible! If you experience this error - please send submit a ticket in the top right corner.
The Eliq Sensor doesn't blink green underneath?
A while ago, we added a new green diode on the sensor which flashes when the sensor receives pulses from the electricity meter. This change were made to ease the placement of the sensor. If your sensor doesn't flash, it can be because it's missing such a diode. All sensors with ID-numbers below 1-10000 don't have any blinking diode.