What should I do if I forget the registered LifeSmart ID which some product has been added with?
Please provide the bar code at the bottom of the added device (such as LifeSmart Station, Smart Camera, SPOT,etc.) to LifeSmart support team, they can help you look up the ID.
What do I do if I lost my password?
There is a "Forgot Password" label on the App login page below the login button. Click there and enter your e-mail address, a reset password link will be sent to you.
Why I can I not receive notifications in my mobile?
First make sure the mobile can access Intenert directly, the notification trigger has been set correctly, LifeSmart App has been lauched and working in the background;
Secondly, check whether the notification permision for LifeSmart is allowed in the mobile;
The notification is only sent to the main account (which has LifeSmart Station), and network members are not invovled.
If the account is open on other mobiles, the message is received directly and not any notification.
Why "Login Failed" is prompted when log in App?
That's because App can not connect to the autherication server, so please check the Internet connection on the mobile.
Does LifeSmart support multi-device at the same time?
Yes, it is suggested to use different LifeSmart ID to login at the different terminal.
Can the same LifeSmart ID be used in different devices?
It is allowed, while LifeSmart suggests using different ID for different devices. Except the main account, it is allowed to create serveral network accounts to access the same smart system.
Is it possible to set several conditions to trigger one action of a smart device?
Yes,it does. Just add different items in the condition setting, the action will be triggered when all the set items are matched.
Can serveral actions be triggered by the same condition?
Yes, building the differect smart triggers with the same condition is acceptable in the system.
Is it possible to schedule a trigger?
Yes, edit the smart triger in the smart page and set the schedule for it. The triger will pause/resume as you set.
Can the third-party devices be involved into LifeSmart smart system?
LifeSmart provides the feasible interface to manage the 3rd-party devices with some development, such as Philip HUE, SONOS and iKair, etc, they have been ready to join LifeSmart family. The compatible devices can trigger or be triggered by other smart devices with set triggers.